Thank you for engaging Sofocle for your career path towards Blockchain. We ensure that our users have a satisfying experience while they explore, assess, and buy our training courses, whether it is an instructor-led or online courses.

As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on SofocleLabs.com, you agree to our Privacy Policy, Terms of Use and refund policy.

Our refund policy is as follows:

Cancellation & Refunds: Online Courses

For Self-Placed Learning Courses:

If you not satisfied with the self-paced learning course you have bought online, you can raise refund request within 7 days of the purchase of the course. The Money back guarantee is null and void if the participant has accessed more than 25% of the course content. If any refund request is raised beyond 7 days of purchasing the course, it will not be accepted and no refund will be provided.

For Instructor Led Training:

If you not satisfied with the Instructor-Led training course you have bought online, you can raise refund request within 7 days of the purchase of the course. The Money back guarantee is null and void if the participant has accessed more than 25% of the course content or has attended Online Classrooms/received recordings for more than 1 day. If any refund request is raised beyond 7 days of purchasing the course, it will not be accepted and no refund will be provided.

Cancellation & Refunds: Classroom Training

Sofocle Labs reserves the right to postpone/cancel a course, or change the location of a course because of insufficient enrolments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc)

  • In case Sofocle cancels a course, 100% of course fees will be refunded to the participant if the refund raise request is within 10 days of purchase of course. However, travel, logistics or any personal expense incurred by learners/participants will not be refunded.
  • In case Sofocle cancels/postpones a course, the participants who are ahead of 10 days of purchase of the course, will be rescheduled to any upcoming classroom batch without any extra charges and in case they don’t prefer classroom training they will be rescheduled to the upcoming live virtual class.
  • If a cancellation is done by the participant within 10 business days (or more) prior to the course class, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the participant.
  • If a cancellation is done by the participant beyond 10 business days (or after 5 classes) of the start of the course, no refunds will be made.

Refund request can be initiated by sending an email to info@sofoclelabs.com with details of the course bought and reasons for the cancelation or refund. All refunds will be processed within 10 working days after the refund request is approved by Sofocle.

Sofocle reserves the right to revise the terms & conditions of this policy without any prior notice.